USER SUPPORT

SMARTBIDNET takes the term "Software as a Service" (SaaS) seriously and we are constantly working to improve the experience of our users via trouble-shooting, user training, software updates, and additional support services.

Video Tutorials
Not sure how to use our communication templates? Or add a new employee to the system? Want to know what features we’ve added in this month’s version updates? Visit our YouTube channel or our support portal for simple tutorials on all the basic functions of our software and demonstrations of any new or improved functions in this month's version update.

The SmartBidNet Support Site
Submit problems or requests via our support site and several times a month we update our software based on those user requests. You can also attend our Weekly Support Training and get answers to your questions directly from the SMARTBIDNET support team. Of course, we're always available by phone, too. Visit our Support Site

iPhone App
Have an iPhone, iPod, or iPad? Great, because we have an App. Download our app in the iTunes store and access SMARTBIDNET on the go. The application allows you, the bid manager, to access your private network of subcontractors and all bid projects from your phone. And we have an Android app on the way.